The "Ask The Pro" live chat option is not intended to provide diagnostic or medical advice for any condition, nor do we recommend one brand of medical device over another. If you have an injury that requires medical attention, we advise you to consult with a competent medical professional for an accurate diagnosis in order that your purchase of any of our products can properly meet your specific needs. Brace Pro Direct can recommend items based upon a specific diagnosis, but does not provide medical advice. By clicking "yes" to enter into a Live Chat, you are acknowledging and agreeing that our clinician is not diagnosing or treating your condition, or providing any medical advice of any kind. Our licensed and/or certified clinician will assist you in determining the type of product, size, and fit that will best carry out your medical professional's recommendation.